Didn't work out the way you wanted?
No worries, if you are unhappy for any reason with your purchase we will happily provide you with a store credit only.
Must be unworn, free of makeup/marks/perfume
Must have original tags attached and returned INSIDE original protective plastic packaging.
Must be received by Old Sport within 14 days of delivery date
Sale and Sample items are final can not be returned
Return shipping is at the customer’s expense and is non-refundable
- We aim to process returns within 7 days, you will be notified via email with your Store Credit once your return has been processed and approved
For faulty items, please email photos to email@example.com within 7 days of receiving your order. We will organise a returns postage slip and a replacement for the faulty will be sent out
If you have purchased through AfterPay/, the returns process is the same as the above. A store credit will be issued and your AfterPay payment plan will continue.
- All international customers are required to cover their return postage.
- Duties, taxes, and VAT are not refunded on international returns
We do not offer refunds on change of minds.
We no longer offer direct exchanges. Your store credit can be used to purchase your new style/size.
Items that don't meet the conditions above will be returned to customer at customers expense.
We recommend returning items through traceable mail. Old Sport will not issue a credit on items that are not received or are lost in transit. Check that your chosen postal service can deliver to a PO Box before sending.
HOW TO RETURN
DOWNLOAD A COPY OF THE RETURNS SHEET
Include returns sheet inside parcel and post back to:
PO BOX 9155
Henley Beach South SA 5022
We're always happy to help. Email us at firstname.lastname@example.org and we'll get back to you as soon as possible.